Warning: If you have placed patches on your product, you cannot send it back for a refund or exchange. For both stock and custom products.

Shipping

https://zohastyle.com/pages/shipping-returns

Our products are shipped through either UPS, USPS or Fedex. We are entrusting a third party to deliver your item in a timely fashion. Once the package leaves our facility, it is now the responsibility of said third to deliver your package.

Orders placed after 3pm will be sent out the next day.

If you would like to require signature for delivery, please email us at orders@zohastyle.com for that option.

INTERNATIONAL ORDERS: Due to problems of Covid-19, As of now we are sending out international orders through UPS only. It is possible you may need to pay extra fees when your package is going through custom clearance. 

 

Returns - Exchanges

U.S. online purchases only. International returns are not available at this time.

Please note: we provide return label in case of damage, warranty or wrong item exchanges only. For regular return and exchange you are responsible for shipping to us and we will take care of the shipping fee when sending back to you.

You can process the return / exchange online within 30 days of item received from the link above. Item must be in original package and have tags attached with a copy of your receipt. You will receive a RA# and return address.